How do I change Vehicle Connectivity Settings with SYNC?

You can enable or disable Vehicle Connectivity through the settings menu of your SYNC®* or Ford Digital Experience®** system using the instructions in this article.

Notes:

  • Ford recommends keeping Vehicle Connectivity on for the best update experience.
  • All Connectivity Settings must be enabled to access all Ford app features.

Turning Vehicle Connectivity Settings On and Off

Important: Your vehicle must be parked and running, and in an open location (e.g., free of overhead foliage, ceilings, etc.).

Select your SYNC generation or Ford Digital Experience from the drop-down options below to learn how to modify your connectivity settings. If you need assistance determining the generation of your SYNC system, select the first drop-down option.

Notes: 

  • If your SYNC generation is not listed, it does not have Vehicle Connectivity.
  • SYNC generations without a touchscreen do not have Connectivity Settings.
  • Instructions may vary. See your Owner's Manual for information specific to your vehicle.

Identifying Your Vehicle's SYNC Generation

Select a resource in the table below to help you identify your vehicle's SYNC generation.

ResourceInstructions
SYNC and Navigation Updates page

Either:

Your SYNC generation will appear on the right side of the page under the “SYNC Current Version” heading.

SYNC Visual Reference GuideView example images of SYNC generations that Ford has offered.

Ford Digital Experience

  1. Tap the Vehicle icon on the left side of your Ford Digital Experience screen.
  2. Select Settings.
  3. Scroll down to Network & Internet.
    • If the toggle is blue and to the right, vehicle connectivity is on.
    • If the toggle is white or gray and to the left, vehicle connectivity is off.

Note: Certain features, such as Connected Navigation or Sirius XM, may have their own toggle in the Vehicle Connectivity/Connected Vehicle Features section. For these features to function properly, the setting must be toggled on. Ensure all relevant features are enabled when configuring connectivity settings.

SYNC 4A | SYNC 4

  1. Tap the Settings or Home icon on your vehicle's SYNC screen.
  2. Select Connectivity.
  3. Choose Connected Vehicle Features.
  4. Toggle the Vehicle Connectivity slider to your preference (On or Off).

Note: Certain features, such as Connected Navigation or Sirius XM, may have their own toggle in the Vehicle Connectivity/Connected Vehicle Features section. For these features to function properly, the setting must be toggled on. Ensure all relevant features are enabled when configuring connectivity settings.

SYNC 3

  1. Tap Settings on your vehicle's SYNC screen.
  2. Select FordPass Connect.
  3. Press Connectivity Settings.
  4. Toggle the Vehicle Connectivity slider to your preference (On or Off).

Note: SYNC 3 systems without a touchscreen do not have Vehicle Connectivity.

SYNC 3 (Without a Touchscreen)

  1. Press the Settings button (gear icon) on your vehicle's SYNC system.
  2. Use the left and right arrows to navigate to FordPass Connect.
  3. Press OK.
  4. Use the arrows to navigate to Connectivity Settings.
  5. Press OK.
  6. Toggle the Connectivity Features slider to your preference (On or Off).

Vehicles Without SYNC

  1. Select Settings using the information display controls (arrows and OK button) on the steering wheel.
  2. Navigate to FordPass Connect.
  3. Press OK.
  4. Navigate to Connectivity.
  5. Press OK.
  6. Toggle the Connectivity Features slider to your preference (On or Off).

Vehicle Connectivity Features

Connected features include, but are not limited to: 

  • Weather
  • News
  • Traffic
  • Navigation
  • Points of interest

With connected features, you can also access: 

  • Bluetooth® Prioritization: Add, delete, and prioritize your Bluetooth-enabled devices with Bluetooth Prioritization.
  • Wi-Fi® Network Management: Add and delete your list of Wi-Fi networks.

If you need further assistance, contact the Ford Customer Relationship Centre using our Live Chat option or by calling 1-800-565-3673.

*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones. 

**Some Ford Digital Experience features require a Connected Services plan. Don’t drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.

The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc.

Wi-Fi is a registered trademark of Wi-Fi Alliance®.

Related Topics